At 2jet, we genuinely believe that gambling should be entertaining — nothing more, nothing less. For the vast majority of our Pakistani players, a cricket bet or a few spins on the slots is a fun way to add some excitement to the game. But we also know that for some people, gambling can become more than just entertainment. That is why 2jet has built a full suite of responsible gaming tools directly into the platform, so every player has the power to set their own limits, take a break, or step away entirely — at any time, without fuss.
This page covers 2jet's responsible gaming policies, available player-protection tools, and guidance on where to seek support if you or someone you know needs help. Please read it carefully. If anything here applies to your situation, we encourage you to act on it today.
Every feature, every policy, and every decision 2jet makes on responsible gaming is guided by these six principles.
2jet enforces a minimum age of 21 for all players. Every account is subject to KYC verification to confirm date of birth before any real-money gameplay is permitted. No exceptions. We use CNIC/NICOP document checks to back this up.
You can set daily, weekly, or monthly deposit limits, loss limits, and wager limits directly in your 2jet Account settings. Once set, these limits cannot be increased immediately — a cooling-off period applies to all upward changes.
Enable reality check reminders to receive on-screen notifications at set intervals (every 30, 60, or 90 minutes) showing how long you've been playing and how much you've spent. Session time limits log you out automatically when the timer expires.
If you need a break, 2jet offers voluntary self-exclusion periods of 1 month, 3 months, 6 months, 12 months, or permanent closure. During exclusion, your account is suspended and all marketing communications are stopped. We take self-exclusion requests very seriously.
2jet's platform monitors anonymised gaming patterns for indicators of problem gambling — such as sudden increases in bet size, extended late-night sessions, or repeated deposit attempts after reaching a limit. Our team may reach out with support resources if a pattern is detected.
We maintain an open, non-judgmental support channel at [email protected], available 9 AM – 12 AM PST, seven days a week. Any player can request responsible gaming resources, request a limit change, or initiate a self-exclusion through our customer support team.
The minimum age to play on 2jet is 21 years old. This is a hard rule, not a guideline. Pakistan's regulatory environment and our own commitment to player welfare both demand that we enforce this without compromise.
During registration, every new 2jet player must submit a valid CNIC or NICOP for age and identity verification. Accounts that cannot be verified as 21+ are closed immediately and any deposits are returned. If we later discover that a player misrepresented their age, the account is permanently banned and all winnings are forfeited.
If you are a parent or guardian in Karachi, Lahore, Islamabad, Faisalabad, or anywhere else in Pakistan, please take steps to ensure that minors in your household cannot access your 2jet account. Use a strong, unique password that is not shared with anyone, enable two-factor authentication, and log out of the platform when you are not actively using it.
Underage gambling is illegal and harmful. If you suspect that a minor has registered on 2jet, please contact us immediately at [email protected]. We will investigate and take immediate action.
Use a password that is unique to 2jet and never write it down where household members can find it. Enable SMS-based 2FA from your account security settings.
Always log out of 2jet when you step away from your phone or computer — especially if you share devices with family members or younger siblings.
Both Android and iOS offer parental control and screen time management features. Consider using these to restrict access to gambling-related sites on shared family devices.
Discuss the risks of gambling with your children honestly. Explain that 2jet and similar platforms are strictly for adults and that real money is involved.
Most people gamble recreationally and within their means — a bit of PSL betting here, a few slot spins there. But it is worth asking yourself the questions below from time to time. Honest answers can help you catch a problem early, before it grows into something bigger.
This is not a clinical diagnostic tool. It is a simple self-check based on questions commonly used by responsible gaming organisations. If you answer "Yes" to two or more of these questions, we strongly encourage you to use 2jet's limit-setting or self-exclusion tools, or to reach out to a professional support service.
Remember: Admitting that gambling is becoming a problem is a sign of strength, not weakness. 2jet's responsible gaming tools are here exactly for moments like this.
Do you find yourself thinking about gambling when you are doing other things — work, family time, or everyday activities?
Have you ever chased losses — depositing more after a losing session to try to win your money back?
Have you borrowed money or used funds meant for bills, groceries, or family expenses to fund your gambling?
Have people close to you — family or friends — expressed concern about how much time or money you spend gambling?
Do you feel restless, irritable, or anxious when you try to cut back or stop gambling?
Every tool listed below is available to all registered 2jet players at no cost, directly from your account settings or via our support team.
Set a maximum PKR deposit amount per day, week, or month. Limits take effect immediately when lowered. Increases require a 24-hour cooling-off period.
Cap the amount you can lose within a set period. Once your loss limit is reached, your account is automatically locked for the remainder of that period.
Restrict the maximum stake allowed per individual bet or spin — useful if you want to extend your playing time and avoid placing outsized single bets in the heat of the moment.
Set a maximum session duration. When the timer expires, you are automatically logged out and prompted to take a break before logging in again.
Receive on-screen pop-up reminders at intervals you choose, showing your current session duration and net result. A quick reality check at every 30 or 60 minutes can make a real difference.
Take a short voluntary break from gambling for 24 hours, 7 days, or 30 days. During a time-out, your account is suspended — you cannot deposit or bet, but you can still withdraw any existing balance.
Request a formal self-exclusion for 1, 3, 6, or 12 months — or permanently. All marketing is stopped, the account is suspended, and re-registration is blocked for the duration of the exclusion.
Access a full history of your deposits, withdrawals, bets, and session durations from your account dashboard. Transparency about your own activity is the first step in staying in control.
Unsubscribe from all promotional emails, bonus alerts, and SMS notifications at any time from your account settings or by contacting our support team. No questions asked.
Figures above are illustrative examples only. Your actual limits and usage will be displayed in your account dashboard.
Visit 2jet.bio and log in using your registered credentials.
Click your profile icon in the top right corner and select "Responsible Gaming" from the dropdown.
Choose the protection tool you want, enter your preferred limit or duration, and confirm. Limit reductions apply immediately.
If you cannot access your account settings or need help activating a self-exclusion urgently, contact us at [email protected].
Problem gambling does not always look dramatic from the outside. It often starts gradually — a few extra sessions here, a slightly larger deposit there. Knowing the warning signs helps you catch it early.
Whether you are worried about yourself or someone close to you in Lahore, Karachi, Islamabad, or anywhere else in Pakistan — these are the signs worth paying attention to. If several of these apply, please use 2jet's self-exclusion tool or reach out to a support organisation.
You are not alone. Problem gambling affects people from all walks of life. There is no shame in asking for help — the important thing is to take action before the problem gets worse.
Self-exclusion is the strongest player-protection tool 2jet offers. Here is exactly how it works.
If you have decided that you need to stop gambling right now, the fastest way to self-exclude is to contact our support team directly. We will process your request as a priority.
Contact us:
Support hours:
9:00 AM – 12:00 AM (PST)
7 days a week
Include "Self-Exclusion Request" in your email subject line along with your registered email address and your preferred exclusion duration. We will confirm by reply within one hour during operating hours.
Beyond 2jet's own tools, these organisations provide free, confidential support for individuals and families affected by problem gambling.
A worldwide fellowship of men and women who share their experience, strength, and hope to help each other recover from problem gambling. Free, peer-support meetings available internationally.
gamblersanonymous.org
A UK-based organisation providing information, advice, support, and free counselling for anyone affected by problem gambling. Widely recognised as a leading international resource for online gamblers.
gamcare.org.uk
An online peer-support community moderated by trained counsellors. Available around the clock — ideal for players who prefer text-based, anonymous support at any hour.
gamtalk.org
Pakistan's national mental health helpline operated by the Umang organisation, providing free counselling and referral services for mental health and behavioural issues including compulsive gambling.
0317-4288665
Note: 2jet is not affiliated with any of the organisations listed above and cannot guarantee the availability of their services. These resources are provided purely as a public service. Phone numbers and website addresses should be verified independently as they may change over time.
Whether you are betting on a PSL final in Lahore or spinning slots from Karachi, these principles will help keep your gambling healthy and fun.
Treat gambling the same way you treat a cinema ticket or a restaurant dinner — a discretionary entertainment expense, not an income source or a financial strategy.
Decide exactly how much PKR you are comfortable losing before you log in, and stick to that number. Use 2jet's deposit limit tools to enforce your budget automatically.
If you have reached your session budget, stop — regardless of how the session has gone. Chasing losses is one of the most reliable pathways to problem gambling.
Step away from the screen regularly. Even a five-minute break every hour helps you maintain perspective and prevents the kind of tunnel-vision that leads to impulsive decisions.
Gambling while emotionally distressed, very tired, or otherwise impaired leads to poor decision-making. Only gamble when you are calm, rested, and clear-headed.
Maintain a full life outside of gambling. Sports, family time, socialising, and hobbies are essential counterweights that keep gambling in its proper place as one small part of life.
Play Responsibly with 2jet
Set your limits, enjoy cricket betting, casino games, and jackpot slots — all in a safe, controlled environment built for Pakistani players. 21+ only.
21+ only. Gambling can be addictive — please use our responsible gaming tools and play within your means.