At 2jet, we understand that handing over personal information to an online platform requires trust. This Privacy Policy explains in plain, honest terms exactly what personal data 2jet collects from Pakistani players, why we collect it, how we use and protect it, who we share it with, and what rights you hold over your own information. We process your data only for legitimate, defined purposes — and we never sell your personal information to third parties for their own commercial benefit.
This policy applies to all users of 2jet.bio. Last reviewed: January 2026. Read alongside our Terms & Conditions for the full picture of your relationship with 2jet.
Six principles that govern every decision 2jet makes about your personal data.
We collect personal data only for specific, explicitly stated purposes. Your data collected for account verification is not repurposed for unrelated commercial objectives without your consent.
2jet collects only the minimum personal data necessary to deliver our Services, complete KYC verification, prevent fraud, and meet our responsible gaming obligations. No unnecessary data is requested.
All personal data is protected using 256-bit SSL encryption in transit and secure storage at rest. Access to your data within 2jet's systems is restricted to personnel with a legitimate operational need.
We take reasonable steps to keep the personal data we hold about you accurate and up to date. You may request corrections to inaccurate data at any time through customer support at [email protected].
Your personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.
2jet does not engage in hidden data practices. Everything we do with your personal information is described in this Privacy Policy. If our practices change materially, we will notify you before those changes take effect.
For the purposes of applicable data protection law, 2jet — operating through the domain 2jet.bio — is the data controller in respect of personal data collected from users of the platform. As data controller, 2jet determines the purposes and means by which personal data is processed.
References to "2jet," "we," "us," or "our" throughout this Privacy Policy refer to the entity operating the 2jet platform. References to "you," "your," or "user" refer to any individual whose personal data is processed in connection with their use of or interaction with 2jet's Services.
Questions about your data? Contact our data team directly at [email protected] with the subject line "Privacy Enquiry" and we will respond within five working days.
2jet collects the following categories of personal data from users, depending on their level of interaction with the platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC/NICOP number, gender | Account registration, KYC verification, age confirmation |
| Contact Data | Mobile number, email address, residential address | Account communication, two-factor authentication, support |
| Financial Data | JazzCash/EasyPaisa wallet identifiers, bank account details, transaction history | Deposit processing, withdrawal verification, AML compliance |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Security monitoring, fraud prevention, platform optimisation |
| Usage Data | Game history, betting activity, page visits, feature usage | Service delivery, responsible gaming monitoring, personalisation |
| KYC Documents | CNIC/passport scan, proof of address, payment method proof | Identity verification, regulatory compliance, fraud prevention |
| Communications Data | Support chat transcripts, email correspondence, feedback | Customer support, dispute resolution, service improvement |
| Marketing Preferences | Communication opt-in/opt-out status, preferred contact channel | Marketing communications (where consented) |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly required for identity document verification under KYC obligations.
3.1 Directly From You
The majority of personal data 2jet holds about you is provided directly by you during the following interactions:
3.2 Automatically
When you visit or interact with 2jet.bio, certain technical and usage data is collected automatically through cookies, log files, and similar tracking technologies. This includes your IP address, the pages you visit, the games you play, time spent on different sections of the platform, and device and browser information. See Section 7 for full details on our cookie practices.
3.3 From Third Parties
In limited circumstances, 2jet may receive personal data about you from third-party sources, including:
2jet processes your personal data on one or more of the following legal grounds, depending on the specific processing activity:
Your right to object: Where we rely on legitimate interests as our legal basis, you have the right to object to that processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests or the processing is necessary for legal claims.
2jet uses your personal data for the following purposes:
5.1 Account Management
To create and maintain your 2jet account, authenticate your identity at login, process your registration, apply account settings and preferences, and communicate account-related notices (such as security alerts, balance confirmations, and policy updates).
5.2 Service Delivery
To provide access to 2jet's full range of Services including cricket betting, live casino, slots, virtual casino, jackpot games, and all other features available on the platform. Your usage data also enables us to personalise your experience, such as surfacing games relevant to your history.
5.3 Payment Processing
To process PKR deposits and withdrawals through JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20. Your financial data is shared with payment processors strictly to the extent necessary to complete the transaction.
5.4 KYC & Fraud Prevention
To verify your identity and age in compliance with our responsible gaming obligations, to screen transactions for money laundering indicators, and to detect and prevent fraud, account takeover, bonus abuse, and other prohibited activities described in our Terms & Conditions.
5.5 Responsible Gaming
To monitor your gaming behaviour for indicators of problem gambling, to enforce deposit and loss limits you have set, to process self-exclusion requests, and to ensure that users who have self-excluded are not inadvertently permitted to access the platform. See Section 14 for more detail.
5.6 Customer Support
To handle enquiries, complaints, and disputes submitted through live chat or email, and to maintain records of support interactions for quality assurance and dispute resolution purposes.
5.7 Legal & Regulatory Compliance
To comply with applicable laws, respond to lawful requests from regulatory or law enforcement authorities, enforce our Terms & Conditions, and exercise or defend legal claims.
5.8 Platform Improvement
To analyse aggregated, anonymised usage patterns, identify technical issues, test new features, and improve the overall quality, performance, and security of 2jet's platform. Wherever possible, this analysis uses anonymised or pseudonymised data.
2jet does not sell your personal data. We share your data only in the following defined circumstances and only to the extent strictly necessary:
All third parties with whom 2jet shares personal data are required to process that data only for the specified purpose and in accordance with applicable data protection standards. We do not permit our service providers to use your data for their own independent commercial purposes.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of 2jet's business, personal data held by 2jet may be transferred to the successor entity. You will be notified of any such transfer via your registered email address before it takes effect, and your rights under this Privacy Policy will be maintained.
7.1 What Are Cookies
Cookies are small text files placed on your device when you visit a website. 2jet uses cookies and similar technologies (including local storage and session tokens) to operate the platform securely, remember your preferences, and understand how you use our Services.
7.2 Types of Cookies We Use
7.3 Managing Cookies
You may configure your browser to block or delete cookies at any time. Please note that disabling strictly necessary cookies will prevent you from logging in or using core platform features. Analytics and functional cookies can be declined without affecting your ability to use 2jet's Services, though some personalisation features may be reduced.
2jet implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include:
Your responsibility: While 2jet takes strong technical measures to protect your data, you are responsible for keeping your login credentials confidential. Use a unique, strong password for your 2jet account and do not share it with anyone.
2jet retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable legal and regulatory obligations. The following general retention guidelines apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be linked to an identifiable individual.
Subject to applicable law, you hold the following rights in respect of the personal data 2jet holds about you. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Rights Request."
Rights you can exercise at any time by contacting our privacy team.
Request a copy of all personal data 2jet holds about you, along with details of the purposes for which it is processed and the categories of recipients it has been shared with.
Request correction of inaccurate or incomplete personal data. You may also update certain details (such as contact information) directly within your 2jet Account settings.
Request deletion of your personal data where it is no longer necessary for the original purpose, where consent has been withdrawn, or where processing is unlawful. This right is subject to overriding legal retention obligations.
Request that 2jet restricts processing of your data while the accuracy of the data is contested, while an objection is pending, or where processing is unlawful but you prefer restriction over erasure.
Receive personal data you have provided to 2jet in a structured, commonly used, machine-readable format, and have it transmitted directly to another service provider where technically feasible.
Object to processing based on legitimate interests or direct marketing. For direct marketing objections, 2jet will cease processing immediately. For other objections, we will review and respond within one month.
We will respond to all valid privacy rights requests within 30 calendar days. Complex requests may require an extension of up to a further 60 days, in which case we will notify you promptly.
2jet's Services are strictly intended for adults aged 21 years and over. We do not knowingly collect, use, or store personal data from individuals under the age of 21. Age verification is conducted as part of the registration and KYC process to enforce this restriction.
If 2jet becomes aware that personal data has been collected from a user who is under 21 years of age, we will immediately close the Account, delete the personal data, and withhold any balance associated with the Account in accordance with our Terms & Conditions. Any person who has reason to believe that a minor has registered on 2jet should notify us immediately at [email protected].
21+ Only: Allowing a minor to use your 2jet Account or to access the platform through your device is a serious breach of our Terms & Conditions and may constitute an offence under applicable law. Please ensure that your login credentials are kept secure and that minors in your household cannot access the platform.
12.1 Opt-In Consent
2jet will only send you direct marketing communications — including promotional emails, SMS notifications about offers, and bonus alerts — where you have given your prior, explicit consent to receive such communications during registration or through your Account settings.
12.2 Opting Out
You may withdraw your consent to marketing communications at any time by:
Opt-out requests will be processed within five business days. Withdrawing marketing consent does not affect your ability to receive transactional or account-related communications, which are necessary for the operation of your Account.
12.3 Personalised Offers
Where you have consented to marketing, 2jet may use your game history and activity data to tailor promotional offers to your preferences. This personalisation is based on your activity on 2jet's own platform and does not involve the purchase of data about you from external sources.
2jet's platform integrates third-party game content, payment gateways, and analytics tools. While 2jet takes care to engage reputable service providers, each third party operates under its own privacy practices. This Privacy Policy covers only the data processing activities carried out by or on behalf of 2jet as data controller.
2jet is not responsible for the privacy practices of independent third-party game developers, payment processors, or any other external service accessed through the platform. When you interact with a third-party element embedded within 2jet.bio, that third party may independently collect certain technical data in accordance with its own policies.
We conduct due diligence on all third-party service providers before engagement and require contractual commitments to data protection standards as a condition of working with 2jet.
2jet processes certain personal data specifically to fulfil its responsible gaming obligations. This processing is based on both legal obligation and our legitimate interest in protecting the welfare of our users.
Responsible gaming-specific data processing activities include:
If you are concerned about your gaming habits, please visit our Responsible Gaming page for guidance on the tools available to you. 21+ only.
2jet reserves the right to update or amend this Privacy Policy at any time. Where we make material changes — such as introducing a new purpose for processing, a new category of data, or a new type of third-party sharing — we will notify you in advance via your registered email address and/or a prominent notice on the platform.
The effective date displayed at the top of this page indicates when the current version was last reviewed and published. We encourage you to review this Privacy Policy periodically to stay informed of how 2jet protects your personal data. Your continued use of the platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the updated terms.
Previous versions of this Privacy Policy are available on request by contacting us at [email protected].
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 2jet handles your personal data, please reach out to us through the following channel:
We are committed to addressing your privacy concerns fairly and promptly. Standard privacy enquiries receive a response within five working days. Formal rights requests are acknowledged within 72 hours and resolved within 30 calendar days in most cases.
Complaints: If you are not satisfied with how 2jet has handled your personal data or a privacy rights request, you have the right to raise a complaint with the relevant data protection authority in your jurisdiction. We encourage you to contact us first so we can try to resolve the matter directly.
Your data is protected, your rights are respected, and your privacy is our priority. Explore 2jet's cricket betting, live casino, slots, and jackpot games — all built for Pakistani players with PKR payments. 21+ only. Please play responsibly.